Bulk Send SMS via Contacts

Modified on Mon, 9 Dec at 11:06 AM


Select multiple contacts and the ability to send SMS to all the contacts in one go using Bulk SMS 

  • Step 1: Select multiple contacts in the Contacts list view

  • Step 2: Add details about the SMS and select the sender phone number

  • Step 3: Check the progress in the bulk actions page


Step 1: Select multiple contacts in the Contacts list view

Select multiple contacts and send SMS to those users

Step 2: Add details about the SMS and select the sender phone number

  1. Select the Sending Number:

    • Select the phone number from a dropdown in the “From” field.

    • The dropdown lists all available phone numbers.

    • The default number will be used to send the SMS if no phone number is selected in the dropdown

  2. Type a message or select an SMS Template:

    • Add a message in the message box that should be sent in the SMS, or

    • Select an SMS Template to be added to the message.

  3. Select whether you want to Send all at once, Send all at a time and schedule a time or Send via drip mode

    • Add further information about the scheduled time and the drip schedule in case of scheduling the SMS or sending via drip mode.

    • For drip mode, the following fields are required:

      • Start on - Date on which the SMS starts getting sent

      • Batch Quantity - No of contacts whom the SMS is sent in one batch

      • Repeat After - No of days or hours or minutes in between two batches of SMS being sent

      • Send on - Choose to send SMS only on particular days of the week

      • Process between (hours) - Allows you to send SMS only on certain hours of the day. This picks up the location time zone to decide the hours of sending the SMS 

  4. Give a name to the action

    • Enter a name for this action 


Step 3: Check the progress in the bulk actions page

  • Check the progress and stats of the bulk SMS in the bulk actions page with the metrics for Attempted, Delivered, Clicked and Failed messages. 



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