Comprehensive Metrics:

Monitor sent, delivered, undelivered, and error rates 

Advanced Filtering: 

Utilize filters like campaign, workflow, and bulk request along with date filters to drill down into your data.

Detailed Reports: 

Access detailed message reports for each status, with the ability to navigate directly to the conversation page for full context.

SMS Limit

Set and monitor SMS sending limits for subaccounts. View current limits and track how often these limits are reached.

Navigate to the Settings > Labs

Select SMS Limit > Enable

Voicemail & Missed Call Textback Settings

Upload custom voicemail greetings and set up incoming call timeouts to better manage caller experiences.

Navigate to the 

Settings

 > 

Labs

Select 

Voicemail & Missed Call Textback

 > Enable