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Workflows (116)

Workflows - Overview

Modified on Sat, 21 Aug, 2021 at 9:23 AM
How To Set User Reminders

Modified on Sat, 21 Aug, 2021 at 9:25 AM
Repeating or Recurring Workflow

Modified on Sat, 21 Aug, 2021 at 9:28 AM
Facebook Conversion API Setup

Modified on Sat, 21 Aug, 2021 at 9:29 AM
Workflows Trigger

Modified on Fri, 5 Aug, 2022 at 8:55 AM
Create New Workflow - Article

Modified on Mon, 2 Jan, 2023 at 3:42 PM
Workflow Actions

Modified on Fri, 5 Aug, 2022 at 9:07 AM
Send Email Action

Modified on Fri, 5 Aug, 2022 at 9:20 AM
Send SMS

Modified on Fri, 5 Aug, 2022 at 9:25 AM
Call Action

Modified on Fri, 5 Aug, 2022 at 9:28 AM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w marketingplex.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m marketingplex.freshdesk.com Session Contains the state of the shard.

_helpkit_session marketingplex.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session marketingplex.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials marketingplex.freshdesk.com 2 months Used for user authentication.

wf_order marketingplex.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type marketingplex.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter marketingplex.freshdesk.com Session Denotes which filter is applied for the tickets list.