Modified on: Wed, 3 Aug, 2022 at 3:40 PM
Social Media Posting - Overview
In this section, you are able to manage your social media channels and post to Facebook, Instagram, and even Google My Business! You can also manage your posting calendar so you have a weekly and/or monthly view of what's being posted to where!
***NOTE: Depending on your user permissions, you may not have access to all of the components***
Connect Social Media Accounts
If you haven't already connected your social media pages/groups, you will need to do that first. You can connect pages/groups by clicking on the icon shown here.
Don't worry, you can always connect and disconnect accounts later, but you will need at least one page connected to move to the next section and start posting.
If you are connecting your Facebook page/group, after clicking on the Facebook icon you will see a popup that looks like this. You will need to select the pages/groups that you want to use for social posting by clicking the checkboxes next to their name.
After selecting your pages/groups, make sure to click the 'Allow' button. This will establish a secure connection between your CRM and the page/group.
After 'Allowing Access' you will see the pages/groups on the screen and a checkmark next to the 'Manage Social Accounts' step. This is confirming that your account has been successfully connected!
To move to the next step and start scheduling your social media posts simply click on the 'Get Started' button in the bottom right corner of the screen!
List Of Connected Accounts
Once you are finished connecting your accounts, and you are able to start posting, you will see your connected accounts in the following areas
If you want to add or remove social media accounts at any time, simply click this icon. You will be given the option to add more social media accounts or remove the ones that are currently connected.
To start scheduling your posts, you simply need to click on the 'Open Planner' button. You will see a calendar view where you can add social media posts to different days of the week/month and schedule them to be posted to your page/group.
To actually create a new post, just click on one of the following buttons! You can format posts with rich text, images, and even videos before posting!
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