The pricing for the LC Phone System is precisely the same amount as Twilio. All the prices shown for LC Phone features are USD($). 

Pricing varies between regions and products. For this reason, we will provide basic info and pricing for all the top-used product categories based on US/Canada pricing.

Pricing based on the most used Product Categories

1. Phone Numbers

All the phone numbers are charged monthly based on the number type. Below is the list of pricing for different number types available in the US/Canada:

1. Local Numbers: $1.38 / month

2. Toll-Free Numbers:  $2.15 / month

For all the other countries, the pricing will also be based on Twilio's pricing.

A list of all the other countries' pricing is attached at the bottom of the page.

2. Messaging Service - SMS

The SMS pricing is based on the number of segments a message is composed of. The pricing in the US/Canada is as follows:

• Outbound SMS: $0.00985 / segment

• Inbound SMS: $0.00985 / segment
  ($10 will give you about 1,055 messages, 160 characters or less)

This pricing is both for the local and toll-free numbers. For all the other countries, the pricing will also be based on Twilio's pricing.

3. Messaging Service - MMS

The MMS pricing is based on the number of segments a message comprises. The pricing for US/Canada  is as follows: 

• Outbound MMS: $ 0.0200 / segment (From local and toll-free numbers)
   ($10 allows for approximately 500 MMS messages)

• Inbound MMS: $ 0.0100 / segment (To local numbers, $0.0200 to toll-free numbers)
  ($10 provides approximately 1,000 MMS messages to local numbers or 500 to toll-free numbers)

For all the other countries, the pricing will also be based on Twilio's pricing. A list of all the other countries' pricing is attached at the bottom of the page.

4. Voice Calls

The Voice calls pricing is based on the duration of the call in minutes. The pricing for the US/Canada is as follows:

• Outbound Call: $0.0168 / minute (From local and toll-free numbers)

• Inbound Call: $0.0102 / minute (To local numbers, $0.0220 to toll-free numbers)

The voice calls to Alaska and Yukon Territory will not be charged based on the above prices. For all the other countries, the pricing will also be based on Twilio's pricing.

Note: The outbound calls have 2 legs, so the actual cost of an outbound call will be $0.0170 (Outbound call + Client Minutes)

A list of all the other countries' pricing is attached at the bottom of the page.

5. Number validation - Carrier Lookup

All the number validations, irrespective of the country, are charged at $0.005 / validation.

6. Number Format Lookups

All the number formats that look up to support calls are free of cost.

7. Other Charges (contact support for pricing)

Below are some additional categories that are also charged if you use them:

• Client Minutes for Calling 

• Call Recording 

• Answering Machine Detection

• Voicemail drops

• Conference Calls

  • This is for the call flow, we have both outbound and inbound in a conference, so those are for the global conference charges.

• Carrier Charges 

  • SMS carrier fees are charges that are applied by the recipient's carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number
    
    

FAQ

1. I was billed $20 right away. However, I haven't called anyone yet and have only created one phone number. Is this expected?

Yes, the wallet would have auto-recharged as soon as the balance is below the amount set in the wallet configurator. You can change the auto-recharge amount by going to Settings > Billing >

2. Will I be charged if I encounter an error when sending an SMS?

If there's an internal error with LC Phone before the message is handed off to the phone provider, you won't be charged. However, charges apply to every message where a delivery attempt has been made, regardless of the final delivery status. This includes messages sent from toll-free numbers, A2P numbers, and those not deliverable due to country restrictions or other factors. We urge users to be fully informed and cautious before sending messages, as refunds will not be provided for undelivered SMS.