How to Restore Deleted Workflow

Modified on Fri, 6 Sep at 1:07 PM

What is this feature?

This feature gives the ability to the user to restore the workflows that are deleted.

How to restore deleted workflows?

A new tab named "Deleted" is added in the workflow list page.
User can go to the tab and all the workflows that are deleted will populate here.
User can click on the "Restore" button for the workflow they want to restore.
To delete the workflow user has to type in the workflow name.

Permissions?

Only the Location and Agency Admins will have the functionality to use this feature.

The restored workflow will not restore the permission it had before getting deleted, it will move to the root level.

FAQs

Q: For how long will the deleted workflows be present in the "Deleted" tab?

A: The workflows will be removed from the "Deleted" tab after 90 days.

Q: Can I delete the workflow I just restored?

A: No, the restored workflows can't be deleted for the next 48 hours.

Q: Can I restore the workflow I just deleted?

A: You will be able to restore the workflow post 30 minutes of deleting the workflow as the deleting process will be WIP.

Q: Will my workflow be in published state post restoring?

A: No, upon successful restoration, the workflow will be placed in Draft stage.

Q: What will happen to deleted workflow in case of location transfer?

A: For the new location, deleted workflows from the old location will no longer be shown. Instead, only the deleted workflows from the new location will be displayed.

Q: Will all the information be available in the workflow after restoring it?

A: Below mentioned are the features related to the workflow that is being restored -

On restoring a workflow the contacts information in enrolment history and execution logs will stay intact.
If there are any contacts which are in wait step, those will get removed from that particular execution
The restored workflow will retain its original triggers and actions with the same configuration.
If there were any contacts in the workflow when it was deleted, those wont be restored.